I just want to talk to a real person!

At this moment, I have 3 kiddos ages 5 and under playing in my living room, my phone is on speaker while dealing with an automated phone service and I am thinking to myself, "I cannot be the only human mother who is stressed out in this situation!" I also wanted to yell this, and may or may not have literally yelled this into the phone while dealing with an automated service before, "I JUST WANT TO TALK TO A REAL PERSON!". I am a business person, a small business owner. I am sure these big businesses see valid reasons to have said automated phone services, and I am even sure that at times it has made my life a teensy bit easier to just use them. However, I cannot help but imagine older folks who may not have all their wits about them, or may need more assistance and having to deal with these automated systems. It's frustrating enough for me - a middle aged momma with most of her smarts left after birthing a baby who has to multi task to get anything done with tiny kids around. Perhaps there could be an option for those who love to use these systems to press 1, and those who want to speak to a human person, press 2. Brilliant! I think so. But wait, it probably costs huge amounts of money to actually employ humans verses a computer.

Most of the time I love to talk to real people, most of the time. Not necessarily when I have to call a government agency or a state office. God bless those workers, that's all I'll say. I love calling the company who hosts my website. I almost want to call them now just to have some type of phone conversation redemption to my previous experience with the automated woman who didn't ask about my day, didn't seem friendly, and certainly didn't thank me for my business. I personally enjoy connecting with others, even if it's just for a moment on the phone - it helps me remember that on the grand scale of life, we are all working in some fashion, we are all human beings who put our pants on one leg at a time, and who need each other. 

In closing, I will say that I am grateful that my morning phone call was fruitful - even though while the kids were playing loudly in the background, and I was distracted and perhaps a little anxious about this call, that instead of pushing the # key after entering information, I hit the END CALL button. I have no idea why, except that I'll plead momentary insanity. Moms get it. 

Now, I'll go change a diaper, guide the kids to getting dressed and regain some sanity as I pray for grace to complete the tasks of this day with gratitude and joy. 

Peace out.